Ready-to-ship pieces
Dispatched within 48 hours of your order.
Shipping & delivery
From our hands to yours.
We want you to know exactly what to expect, from the moment you order to the moment it arrives.
Made-to-order pieces
Handmade specifically for you and usually ready in 5–7 days. Look for the Made to order label on the product page.
Delivery within Nairobi
Delivery priced by distance.
We organize local delivery into zones based on distance from our base at Kariokor Market. Local delivery typically arrives within 1–2 business days of dispatch.
| Zone | Area | Distance | Delivery fee |
|---|---|---|---|
| Zone 1 | Kariokor & nearby | Up to 3 km | KES 200 |
| Zone 2 | Nairobi inner | 3–7 km | KES 250 |
| Zone 3 | Nairobi | 7–12 km | KES 350 |
| Zone 4 | Nairobi outer | 12–20 km | KES 450 |
| Zone 5 | Greater Nairobi | 20–40 km | KES 550 |
Delivery across Kenya
Courier delivery, nationwide.
- Delivery via G4S or Wells Fargo.
- KES 300 delivery fee.
- Free delivery on orders of KES 5,000 and above.
- Delivery in 3–5 business days.
Pickup in store
Collect from Kariokor.
Kariokor MarketKariokor, Ngara Ring Road
Nairobi, 00600, Kenya
Orders are usually ready for pickup within 2–4 days. We'll notify you as soon as it's ready—just bring your confirmation email.
Made-to-order pieces
Worth the wait.
Delivery timelines for made-to-order pieces begin when the piece is finished, not when the order is placed. We'll keep you updated if anything changes. Because they are made specifically to your order, made-to-order pieces are final sale unless something arrives damaged or doesn't match what you ordered.
Questions about your delivery?
Message us and we'll help sort it out.
WhatsApp us